Last week, our team came together in Edmonton, Alberta, for another PM Summit 2025, a dedicated two-day event bringing together Practice Managers from CDS clinics across Ontario, Alberta, and Saskatchewan.
The purpose of the PM Summit was clear: to further support our Practice Managers’ growth as managers and leaders. The summit reinforced our commitment to delivering operational excellence and outstanding patient care through meaningful conversations, hands-on learning, and skill-building sessions.
Throughout the event, Practice Managers were exposed to practical tools to enhance communication, streamline operations, and foster innovation within their clinics. We also introduced our newly developed GP Clinic Standard Operating Procedures, centred on Patient Care Principles, and this marked an important milestone in our continued mission to standardize the patient experience across all CDS clinics.
At CDS, our mission is to help our clinics reach their clinical, cultural, and hospitality potential, and we do this largely by continuing to invest in our people.
The PM Summit reflected our corporate philosophy in action: putting people and culture at the center of our success.
Thank you to all attendees, contributors, and sponsors who helped make this event both impactful and memorable. Together, we are shaping the future of care… one leader, one team, one clinic at a time.
