2026 Continuous
learning program
CDS University 2026: Developing Leaders at Every Level
Launch of CDS University…
A Commitment to
Continuous Improvement
Dear Doctors and Team Members,
We’re proud to introduce the 2026 curriculum for CDS University, building on the incredible success of our inaugural year.
In 2025, CDSU launched with a focus on doctors and hygienists, and the response exceeded all expectations. Thanks to your enthusiasm and feedback, CDSU earned prestigious PACE certification, affirming the quality of our continuing education for years to come.
In 2026, we’re expanding our vision by significantly increasing our investment and growing CDSU into a nationwide leadership development platform for all members of our clinics and corporate team. Programming now includes tailored courses and workshops for Practice Managers, Treatment Coordinators, administrative teams, and beyond.
We believe leadership extends far beyond clinical care — it’s demonstrated at every patient interaction and across every role. To support this, we’re launching the CDS Leadership Lab, a dedicated training and development center at our Toronto Clinic Support Centre. This space will serve as a hub for learning, skill-building, and professional growth across CDS.
As always, CDSU is offered at no cost to our people, an investment that underscores our Core Value of Continuous Improvement and our commitment to our Guiding Principles.
Special thanks to Sonni Virdi and our educational and doctor-advisors for bringing this vision to life.
Training and development at CDS isn’t just a concept — it’s how we grow, lead with purpose, and build something exceptional together.
Now come learn with us.
Jeremy D. Behar
Founder & CEO
Canadian Dental Services Corporation
2026
program summary
program designed for:
January 14, 2026
“Financial Forecasting & Budget Awareness for Managers”
by Jeanne Ye and Sonni Virdi
program designed for:
- Practice Managers
January 21, 2026
“Identifying and Communicating the Benefits of Orthodontic Treatment”
by Dr. Kevin Davis
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
February 4, 2026
“Advanced Schedule Optimization Workshop”
by Josh Muir, Leone Nufrio, Michelle Anker, and Michelle Sheridan
program designed for:
- General Practice Managers
February 18, 2026
“Ridge Preservation – Exo, Bone Graft, Membrane”
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
February 27, 2026
“Perfect Patient Experience – Davis 17 Steps Process”
by Andrea Archer Clements, Danielle Edwards, Nick Solomons, Joanna Pappas
program designed for:
- Orthodontic Practice Managers
March 4, 2026
“Partnering with Your Operations Leadership Team”
by Josh Muir, Leone Nufrio, Michelle Anker, Michelle Sheridan, and Sonni Virdi
program designed for:
- General Practice Managers
March 18, 2026
“Mastering the Root of Success”
by Speaker to be announced
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
April 1, 2026
“MasterSituation Adaptive Leadership Follow up and Refresher”
by Doug Mccan
program designed for:
- Orthodontic Practice Managers
- General Practice Managers
April 22, 2026
“Building proficiency in crown lengthening”
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
April, 2026
“Perfect Patient Journey”
by Dr. kristy Zhang and Sonni Virdi
program designed for:
- Dentists
May 13, 2026
“Foundations of Dental Leadership (Role, Business, People)”
by Azan Khan, Josh Muir, Leone Nufrio, Michelle Anker, and Michelle Sheridan
program designed for:
- All Canadian Dental Services Employees
May 12, 2026
“Advanced Schedule Optimization Workshop”
by Andrea Archer Clements, Danielle Edwards, Nick Solomons, Joanna Pappas
program designed for:
- Orthodontic Practice Managers
May 14, 2026
“Leading with Clinical Influence”
by Dr. kristy Zhang
program designed for:
- Dentists
- Registered Dental Assistants
- Operations/Practice Managers
June 10, 2026
“Change Leadership in the Dental Environment”
by Doug Mccan
program designed for:
- General Practice Managers
June 17, 2026
“Impact of Sleep Appliances in Dentistry“
by Speaker to be announced
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
July 8, 2026
“Leading with Data: KPIs That Drive Clinic Performance“
by Josh Muir, Leone Nufrio, Michelle Anker, Michelle Sheridan, and Sonni Virdi
program designed for:
- General Practice Managers
August 19, 2026
“Pathology/Oral Abnormalities“
by Speaker to be announced
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
August 5, 2026
“Infection Control – CDS IPC Review and Operationalization“
by Thomas Lavigne
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
September 8, 2026
“Leading with Data: KPIs That Drive Clinic Performance“
by Andrea Archer Clements, Danielle Edwards, Nick Solomons, Joanna Pappas
program designed for:
- Orthodontic Practice Managers
September 16, 2026
“PCP – The Mouth-Body Connection“
by Speaker to be announced
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
October 21, 2026
“Surgical Extraction – Diagnosis, Treatment Planning and Tips for Execution“
by Speaker to be announced
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
November 18, 2026
“Increasing Implant Case Acceptance“
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
December 16, 2026
“Managing Difficult Conversations with Confidence“
by Doug Mccan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Sterilization Technician
- Treatment Coordinators
- Admins
- Operations/Practice Managers
GUIDING PRINCIPLES
& CORE VALUES
Respectful
Candor
Accountability
Drives Quality
Embrace
Diversity
Open to
Continuous Improvement
Teamwork is Foundational
Exceptional
Service Delivery
PROGRAM OBJECTIVES
Deliver Comprehensive CE Programs:
- Ensure all CE programs align with the regulatory requirements of provincial bodies (e.g., CDSA, RCDSO, CDSS).
- Offer a wide range of accredited CE options delivered in online, on-demand, and in-person formats.
- Provide foundational through advanced clinical content that meets the evolving needs of modern dental practice.
- Promote safe, evidence-based care through infection control, diagnosis accuracy, interdisciplinary collaboration, and treatment acceptance training.
Foster Internal Professional Growth:
- Create a tiered learning journey (Core, Growth, Elevate) tailored to the experience level of CDS team members.
- Build core clinical and communication competencies for new hires to ensure confident integration into CDS culture and systems.
- Deepen mid-career clinicians’ diagnostic, case planning, and procedural efficiency skills through growth-phase programming.
- Elevate advanced clinicians through expert-led intensives, surgical accelerators, and leadership development, preparing them to mentor and influence others.
- Offer internal mentorship and peer-sharing opportunities to support skill transfer and leadership succession.
Strengthen External Educational Partnerships:
- Partner with accredited education bodies, professional associations, and subject-matter experts to deliver high-quality CE.
- Deliver regionally relevant workshops, specialty programs, and seminars to bring the latest clinical trends to CDS providers across Canada.
- Incorporate industry best practices and technological advancements into CE offerings, ensuring team members stay at the forefront of dental innovation.
Support Flexible, Multi-Format Learning
- Deliver programs in flexible formats: Live and interactive webinars for collaborative case discussion and real-time Q&A.
- On-demand recordings for self-paced learning, enabling teams to revisit and review as needed.
- In-person workshops and hands-on clinical intensives for skill acquisition and applied learning.
- Include pre-course preparation and post-course implementation tools (especially for ELEVATE programs) to drive real-world application.
- Ensure each course clearly identifies session format, learning objectives, and target audience for personalized professional development planning.
This mission, vision, and goals framework reflects our commitment to lifelong learning, professional development, and excellence in the dental industry. Through continued investment in education, Canadian Dental Services will remain a leader in both clinical care and operational efficiency, setting benchmarks for success in the dental profession.
Shaping the Future of
Dentistry, Together
Shaping the Future of
Dentistry, Together
At CDS University, we believe in the power of lifelong learning to drive clinical excellence, enhance patient care, and inspire professional growth. This inaugural program represents a pivotal step in our commitment to empowering every member of our team with the tools and knowledge to succeed.
By joining us on this journey, you’re not just investing in your own development—you’re
contributing to a shared mission of delivering exceptional care to patients and communities
across Canada.
Key Takeaways:
- Comprehensive, expertly curated curriculum.
- Collaborate and grow alongside peers and industry leaders.
- Be part of a culture that celebrates innovation, teamwork, and excellence.
Having issues accessing content? reach out to us for support at cdsu@cdscorp.ca